The things I hate about Hewlett Packard notebooks

Posted by Skirmante Ulbikaite On February 4th, 2009

All things began few years ago when I bought HP Pavilion dv6000. It was freshly released and had that fancy look. It has not bad complectation and the price was reachable. So I bought the first big thing in my adult life and I was very happy about it.

 

hp_logo-150x150 The things I hate about Hewlett Packard notebooksFirst thing I’ve noticed right away was overheating (I could warm up my hands by holding them on notebook). So I called the support and they said that normal temperature for this model was ~40 degrees. I thought OK – they know better than me.

 

Second issue came to me unexpectedly when the warranty was nearly over (few days left). Notebook started make noises on startup (1 long 2 short beeps) and I could only see the black window. So I took it for support and few weeks later I hear the great news – your notebook is ready, we’ve changed your motherboard. I’m like WHAT? o_O During those weeks i browsed for that beep thing, and found out that this was not coincidence or faith or whatever – lots of HP pavilion notebooks had motherboard issues after first year of having it. Lucky me that I’ve managed to change it while it was still on warranty. Of course they’ve plugged in different motherboard, but it’s working fine so no big deal.

 

So i thought this was it – I will happily live with my notebook ever after. But week ago – about 1,5 year after first motherboard crash – my notebook started to act very strange. It worked perfectly until then, I decided to restart and after that it didn’t start up again. The lights were on I could get to BIOS, but not further. So I used brutal force to shut down it and then the same thing happened. After few hours of rebooting I managed to get to operating system. It worked perfectly until I went to sleep and had to turn off my notebook. And that was the last day for him, because it got worse – it started to reboot constantly and I got no view. So I took it to the support again and they said it’s the motherboard AGAhp-dv6000-300x273 The things I hate about Hewlett Packard notebooksIN. Cmon..so what should I do? Buy third motherboard? Remember the warranty is over I should pay for it by myself. And if I add same amount of money I could buy new notebook. So I’m in a dilemma right now: if I change my motherboard again – how am I sure that after another year it won’t crash too? Maybe I should buy a new notebook, but after this kind of experience I’m a bit scared of that and it will cost me some extra money too.

 

Anyway, I’m pretty sure that I will never ever buy another HP notebook again. No matter if it would be on top of the ratings.

 

I know that HP extended warranty on motherboards from 1 to 2 years, that’s encouraging. Years ago Hewlett Packard was on top, it created great notebooks. In our family first notebook was HP it had 4GB of memory, 64MB of RAM and it still works! We didn’t change anything and nothing broke in those years. But things change and today I can definetly say that I’ve my believe in HP as a great brand.

2 Responses to “The things I hate about Hewlett Packard notebooks”

  1. ZeRo Says:


    You know, the exact same thing happened to me. I am sitting here reading your story as my presario dv6000 is constantly reboooting.

    I too had it blow up and returned to HP for service for over 4 months. When I got it back I had to send it back for repair because the touch volume and battery weren’t functional.

    Recently I stored it for a month in it’s bag and now it restarts constantly with a black screen. Tech support offered to repair it round trip for 289 bucks!!

    I will NEVER buy another compaq or HP product

  2. Skirmante Ulbikaite Says:


    Oh, sorry to hear that. Many people has the same problem and i think that’s awful from HP. I checked more about this crash (why notebook reboots without view) – it seems that graphic card fails, and that’s why you need to change your motherboard :/

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